About us

Born in Britain. Building in America.

Britannia IT brought reliable, no-nonsense IT support to British business. Now we’re bringing that same standard to companies across all 50 states.

Britannia IT has spent more than a decade keeping British businesses running — proactive support, honest advice and a genuine relationship with every client. Britannia USA LLC carries that ethos across the Atlantic.

We’re proudly British and headquartered in Orlando, Florida — but our clients are everywhere. From a single Florida office to teams scattered across the country, we support American businesses in all 50 states, combining British engineering discipline with the speed and flexibility you expect on this side of the Atlantic.

And because we already operate across the UK and South Africa, we can do something most local providers can’t: support American businesses around the clock, by handing work between our teams as the sun moves — never leaving you waiting for an office to open.

At a glance

  • US HQ in Orlando, Florida — clients in all 50 states
  • Established offices in the UK & South Africa
  • Part of a group supporting 100+ businesses
  • 24/7 follow-the-sun support model
  • Transparent, published pricing
What we stand for

The values behind every ticket

Transparency

Honest, published pricing and plain-English advice. No hidden fees, no jargon, no games.

Reliability

We show up — around the clock, ticket after ticket. Dependability is the whole point of IT support.

Partnership

We win when you win. We earn renewals with service, not contracts that trap you.

Security first

Protection isn’t an upsell — it’s baked into how we run every environment we touch.

Responsiveness

Fast triage, fast fixes, real people. Your time matters more than our ticket statistics.

Care

Friendly, human support. Technology is hard enough without an IT company that talks down to you.

Meet the founders

Run by Alex and Justin — not a call centre

Britannia is founder-led. Alex and Justin built the company in the UK and still set the standard for how every client is looked after — on both sides of the Atlantic.

Alex

Co-founder. A decade-plus building reliable, no-nonsense IT for British business — now leading Britannia’s push to bring that same standard to companies across the US.

Justin

Co-founder. Focused on engineering discipline and service quality — making sure the experience behind every ticket lives up to the Britannia name.

FAQ

About Britannia IT USA

Who are Britannia IT USA?

We’re the American arm of Britannia IT, a UK managed IT provider with over a decade supporting British business. Britannia USA LLC brings that engineering heritage and service ethos to businesses across the United States, from our base in Orlando, Florida.

What does ‘British heritage, American delivery’ mean?

It means the discipline, reliability and straight-talking service Britannia is known for in the UK, delivered the way American businesses expect — fast, flexible and transparently priced, by a local team that understands the US market.

Let’s build something reliable together

Find out what British-grade IT support, delivered the American way, can do for your business.